About Us

The digital puzzle for modern enterprises

The only certainty about the future of business is that it won’t be like it was. Regardless of size or industry, every successful business needs to deliver amazing customer experience, stay organized, coordinate teams, and make data-driven decisions. Today, these all depend on effective software and digital tools.

However, while software and digital tools are more relevant and accessible than ever before, it is much more challenging to make the best use of them. As part of a study at MIT, we discovered that many organizations failed to effectively deploy a key digital technology that was available to them [1], while the Wall Street Journal has reported that technological innovations disproportionately benefit the largest enterprises and it is more difficult for small and medium-sized enterprises (SMEs) to deploy them efficiently [2].

As a result, the availability of software and digital tools does not guarantee success and the path to deploy them is not necessarily straightforward.

Surviving isn’t the same as thriving

In the beginning, it’s often possible to hit the ground running in business by using a handful of different digital tools. However, there usually comes a time, as the business grows and more people come on board, when the “do-it-yourself” and “let’s throw something together” approaches aren’t enough anymore.

As a business owner, executive, or leader, have you…

• Been frustrated by software platforms that don’t talk to each other and confused by options to connect everything together?
• Reached the limit of the skills/knowledge within the organization to do more with existing digital tools?
• Felt uncertain about whether current software is being used most effectively or efficiently?
• Been overwhelmed by features and data that are scattered across too many different software platforms and databases?
• Envisioned a simplified information system but don’t know where to start?

If you are encountering these types of challenges, then the strategies that got your organization to where it is today are different than what will carry it forward. While software and digital tools provide enormous potential benefits, every organization must assemble information systems that support its mission and purpose. Creating an information system with the right capabilities requires planning, implementing and testing the right combination of tools, processes, and people.

How our approach is different

At Mergence Systems, we believe that leaders of small and medium-sized enterprises (SMEs) in this future-forward time need specific, straightforward, practical and unbiased information systems solutions that make sense of the technology noise and accelerate business benefits. We bring sanity to the software and digital tools landscape with helpful approaches regardless of your company’s current software, stage of implementation, or past challenges.

Of course, there is a dizzying amount of content online about software and digital tools for business. Many experts understand either the technology or the business. We understand the dynamic interactions that connect technology and business together.

Unlike many competitors:

• We are solution neutral: There is always someone to sell you another app or program. Don’t worry if you are tired of sitting through endless demos because we aren’t trying to sell you any specific software. Instead, we help clients to uncover the right mix of solutions, including by making the most of existing tools.
• We dig beneath the surface: Today’s software landscape is complicated because there are so many options, the jargon is constantly changing, and established providers are incentivized to keep you within their platforms and prevent you from going elsewhere. Our deep knowledge of the underlying technologies enables us to simplify the marketplace by finding options that other providers will miss.
• We tailor solutions to unique needs: Many consultants and and salespeople push cookie-cutter, all-in-one platforms that are not needed or are not the best tool for the job. We analyze your situation objectively and help to assemble the right solution that will deliver the most benefit for your unique scenario.

About Mergence Systems

Daniel Mark Adsit, Principal at Mergence Systems, has completed information systems projects in almost every functional domain at organizations ranging from Fortune 500 companies to startups, including Intel, Eaton Corporation, Altera, and Hubspot agencies, and top-tier universities such as MIT.

During this experience, Daniel discovered that while business leaders want to benefit from new technologies, they need to preserve business continuity and avoid drowning in the technical details. Since then, he has dedicated himself to bringing sophisticated technical capabilities within reach of everyone, while remembering that not everyone in a company was born to be a programmer.

Daniel Mark Adsit has earned engineering and management degrees, in information science and systems disciplines, from both MIT and Cornell. Daniel is publicly recommended by CEOs, general managers, distinguished educators, founders of boutique consulting agencies, retired military officers, and senior leaders at global organizations and is a published author in the domain of systems by the IEEE.

References

1. Model-Based Systems Engineering Uptake in Engineering Practice, IEEE (https://ieeexplore.ieee.org/document/8465998)
2. The Problem With Innovation: The Biggest Companies Are Hogging All the Gains, The Wall Street Journal (https://www.wsj.com/articles/the-problem-with-innovation-the-biggest-companies-are-hogging-all-the-gains-1531680310)